Privacy Policy for Your Information

At Etorinavexi, we are committed to protecting your privacy and personal data. Please review this policy to understand how we collect, use, and safeguard your information in line with South African law.

Information We Collect

We only collect information necessary to provide tailored services and respond to your enquiries.

• Personal identification details such as name, address, email, and phone number provided through our forms.
• Details related to your personal effectiveness goals or preferences to help us tailor your experience.
• Contact preferences and communication history, so we can offer relevant updates and support.
• Technical data like browser information and visit analytics to maintain our site’s quality and security.

How We Use Your Data

Your personal data is used for service delivery, communication, and continuous improvement of our offerings.

• To respond to your queries, process requests, and communicate updates relevant to your interests.
• To personalise services based on your goals and preferences, ensuring effective support from our team.
• For legal, regulatory, and record-keeping requirements as mandated by South African law.
• To maintain and secure our digital services, ensuring ongoing protection of your data.

Legal Basis for Processing

We process your data only with lawful grounds, including your explicit consent and service necessity.

Data is handled in accordance with the Protection of Personal Information Act (POPIA) and GDPR, ensuring rights and transparency throughout.

Information Sharing

Your data is not shared with unrelated third parties unless required by law or for service fulfilment.

• Service providers may access data solely to help deliver our core services under confidentiality agreements.
• Authorities may request information as required by law, and we comply as necessary.
• We never sell, trade, or provide your personal information for advertising purposes.

Data Security

We use secure systems, encryption, and restricted access to protect your personal data. Our team is trained in privacy practices, and regular audits help us maintain high standards of protection.

Your Rights

You control your personal data and can request access, updates, or correction at any time.

• Right to view, correct, or update any personal information we hold about you by submitting a request.
• Right to withdraw consent for specific uses by contacting our privacy team directly.
• Right to request restriction or erasure of your personal data in line with South African legislation.
• Right to lodge a complaint with the information regulator should you believe your data is mishandled.

Cookies and Tracking

Our website uses cookies and similar technologies to support performance, analytics, and usability. Details and controls are available in our Cookie Policy.

View Cookie Policy View Cookie Policy

Get in Touch

For questions about privacy, data management, or your rights, please reach out through the provided contact details.

How We Update This Policy

We may revise this Privacy Policy occasionally. The most current version reflects any changes here. Please review periodically.